Privacy Policy

Introduction

HealthCheck, operated by Broad Leads LLC (“we,” “our,” or “us”), is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, date of birth, and mailing address provided when booking appointments or contacting us.
• Health Information: Medical history, current medications, and health concerns shared during the appointment booking process or consultations.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and browser type.
• Communication Data: Records of correspondence when you contact us via email, phone, SMS/text messages, or forms.
• SMS/Text Message Data: Phone numbers provided for receiving appointment reminders, health updates, and service notifications via text message.

How We Use Your Information

• To schedule and manage your health check appointments.
• To communicate with you about your appointments, results, and follow-up care.
• To improve our services and website experience.
• To comply with legal and regulatory requirements.
• To send you relevant health information and service updates (with your consent).
• To send SMS/text messages for appointment reminders, confirmations, and important health notifications.

SMS/Text Messaging Communications

By providing your phone number and opting in to our SMS communications, you consent to receive text messages from HealthCheck, operated by Broad Leads LLC. These messages may include:

• Appointment reminders and confirmations
• Health check results notifications
• Follow-up care reminders
• Service updates and announcements
• Responses to your inquiries

Message Frequency: Message frequency varies based on your appointments and interactions with our services. You may receive up to 10 messages per month depending on your scheduled appointments and communications with us.

Message & Data Rates: Message and data rates may apply. Please contact your mobile carrier for details about your text messaging plan.

Opt-Out Instructions: You can opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive a confirmation message, and no further SMS messages will be sent unless you re-subscribe.

Re-Subscribe: If you have opted out and wish to rejoin our SMS program, you may submit a new appointment request through our website with SMS consent enabled, or contact us at info@healthcheck.online to request re-enrollment.

Help: For assistance with our SMS program, reply HELP to any message or contact us at info@healthcheck.online.

Data Protection: Your phone number and SMS data are collected solely for the purposes described above. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as required to provide our SMS services through aggregators and providers of text message services, or as required by law. Your information is protected using industry-standard security measures.

Carriers Supported: Our SMS services are available on all major U.S. mobile carriers. Carriers are not liable for delayed or undelivered messages.

Compliance: Our SMS program complies with CTIA guidelines, mobile carrier requirements, and applicable laws including the Telephone Consumer Protection Act (TCPA). For more details on our SMS terms, please see our Terms & Conditions.

Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage practices.

HIPAA Compliance

We are committed to compliance with the Health Insurance Portability and Accountability Act (HIPAA) where applicable. We handle all protected health information (PHI) in accordance with HIPAA regulations, including implementing necessary administrative, physical, and technical safeguards.

Your Rights

You have the right to:

• Access your personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information (subject to legal requirements).
• Opt out of marketing communications at any time, including SMS/text messages by replying STOP.
• Request a copy of your health records in a portable format.
• File a complaint if you believe your privacy rights have been violated.

Third-Party Services

Our website may contain links to third-party services or embed third-party forms for appointment booking. These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third parties.

Important: All the above categories exclude text messaging originator opt-in data and consent. This information is never shared with third parties for any purpose other than providing our SMS messaging services.

Cookies & Tracking

We may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: